If you believe a product you have purchased from is faulty and you would like to return it, please email us immediately at and we will do our best to replace the product or provide a refund. We will contact you within three business days upon receiving your email to confirm the details and options. Please keep your receipt for proof of purchase and the faulty product in question.

Please note we cannot accept the return of opened or used products that are not faulty. Therefore, we do not accept returns or provide refunds or exchanges because you do not like the aroma, colour or have changed your mind or ordered the wrong product.